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CALL CENTER - DOMINICAN REPUBLIC OPERATIONS 

XEROX SDQ

PROJECT MANAGEMENT

RAFAEL CASTRO MONTES DE OCA

STATUS

COMPLETED

YEAR: 2015

LOCATION: SAN ISIDRO, DOMINICAN REPUBLIC

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Project Management and overall resource coordination for the construction of Xerox’s Service Center in San Isidro’s Free-Trade Zone in Santo Domingo. The project goal consisted on remodeling an existing industrial building into a modern call-center facility. The scope includes office spaces, cubicle areas, conference rooms, training rooms, reception and lounge area. 

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